Meet The Team
Phoenix, Scottsdale, Paradise Valley and Nearby Areas of Arizona
Your Mosharrafa Experience begins when you first contact our office. Our dedicated and caring staff provides each patient with the highest quality care. We are proud of the commitment and professionalism of our highly trained staff and are confident that your experience will meet or exceed your highest expectations.
Please don't hesitate to reach out if you are considering plastic surgery. Complete the form on this page to arrange a complimentary consultation.
Carletta Miller joined Mosharrafa Plastic Surgery Center in 2018. As a forward-thinking visionary and leader, she embodies excellence and leadership stemming from a diverse career in health administration, marketing and business development, and project management. With over 17 years of professional experience, she has demonstrated a niche for transforming healthcare organizations. As the Practice Administrator, she will lead office and administrative operations and clinical skin care and surgical center teams.
Carletta received a Bachelor of Science in Health Care Delivery (magna cum laude) from Arizona State University.
Miller resides in the Phoenix area with her husband, Phil and their amazing two children. She enjoys reading, spending time with family, and learning new things.
Amanda has been with Mosharrafa Plastic Surgery since 2003 and she doesn’t think there’s a better place to “work” every day. As our Patient Care Coordinator, she meets with each patient after their consultation with Dr. Mosharrafa to discuss the surgery scheduling process as well answering all financial questions. Her naturally calm demeanor is reassuring to patients. She has a genuine rapport with patients and takes great pride in ensuring that each patient has an outstanding experience at Mosharrafa Plastic Surgery.
When she’s not working, her world revolves around her wonderful husband, her adorable son and her cute little Boston Terrier. She loves a good cup of coffee, spending time with her friends, taking weekend trips and shopping!
Terri has been with Mosharrafa Plastic Surgery since 2010. She is dedicated to making your “Mosharrafa Experience” amazing! With over 20 years of customer service experience, as a Patient Liaison, Terri will be there to assist you from your initial consultation through your entire surgical process. Terri is also our Front Office Coordinator, and helps keep our office running on time and seamlessly! She truly cares about each patient that walks through our doors and takes great pride in making all feel as comfortable as possible.
Terri is an Arizona native and has a loving husband of 30 years, 3 wonderful children and 2 dogs!
Shawna has been an integral part of the Mosharrafa Team since 2011. The smile you hear on the other end when you call our offices is very likely going to be hers! Shawna is responsible for greeting patients in the office and over the phone, as well as lending her expertise to support many administrative functions in the practice. Shawna brings over 10 years experience in customer service and possesses strong communication skills, a calm and pleasant demeanor, and an innate ability to be warm and compassionate.
Valerie joined us in 2016, and brings with her a solid background in aesthetic services as a Licensed Aesthetician, laser treatment sales and medical front office management. Her friendly demeanor and exceptional customer service make her the perfect addition to our team! She enjoys answering all your skin care product and service questions, as well as serving all of our patients needs with a smile on her face.
Valerie is also an avid yogi, and spends weekends exploring nature with her family!
Jessica joined Mosharrafa Plastic Surgery in 2017, and brings with her extensive Medical Billing and Insurance experience. She is here to answer all of our patients’ financial questions and tackle the most challenging of insurance billing concerns, with 6 years of medical billing and insurance experience. As part of the Mosharrafa team, she is responsible for all aspects of the billing, along with being a resource for our patients to assist with all of their insurance related concerns during their experience at Mosharrafa Plastic Surgery and Mosharrafa Outpatient Surgery Center.
Cassie brings over 20 years of nursing experience ranging from critical care to outpatient surgery centers and management. Cassie’s passion is being part of the surgical experience and supporting our patients and their families. Cassie leads the day-to-day operations of Mosharrafa Outpatient Surgery Center and also cares for our patients pre and post-operatively. She enjoys the one-on-one care that we are able to give to each patient in our surgery center, and being a part of each patient’s surgical experience, whether it is cosmetic or reconstruction. Outside of the surgery center, Cassie keeps active with her 2 teenagers, who are both athletes.
Riannah joined the Mosharrafa team in 2015, and is the Scheduling & Admissions Coordinator at Mosharrafa Outpatient Surgery Center. She is lucky enough to get to meet each and every patient who comes through the doors and greets them as they check in at our surgery center. Riannah has been in the medical field for over twelve years and her passion is superior patient care. She loves to meet new people every day and enjoys being part of a great team helping patients achieve their goals, as well as being a big part of our reconstruction patients’ journey
Lori has been part of the Mosharrafa team since 2012, bringing over 30 years of experience in the operating room. She is passionate about what she does and after all of these years still loves it, and it shows! Lori wears many hats in our surgery center operations; her main role is to support our doctors in the operating room as our Certified Surgical Technician and Surgical Assistant, which make her a part of each and every patient’s experience. When Lori is not in the OR she enjoys trying out new recipes and is a sports enthusist.